Shipping
Shipping is free within the 48 continental United States. Please contact Phaedias for shipping outside this area. Phaedias uses a combination of USPS, FedEx and UPS as our preferred shipping methods depending on which service is most applicable to the item being shipped.
You will receive a tracking number and other shipping information after your once is ready to ship. Please remember most of our products are not made until you place your order and it can take up to two weeks for your order to ship.
Returns and Exchanges
Phaedias accepts returns and exchanges within 30 days of delivery provided the item is returned in its original packing materials and is in unused condition. For this reason it is advisable to retain the original shipping materials until you are certain you are satisfied with your purchase.
Refunds do not include the cost of return shipping with the exception of errors by Phaedias such as shipping an incorrect or defective item.
Please contact us to begin your return or exchange.